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Customer Support


- Datacenter Infrastructure:
Includes power, cooling, racks, fire protection, security equipment, and cabling systems.

- Servers and Storages:
Includes enterprise servers, storages and backup systems for databases and applications in multi-OS's platforms.

- Small and Medium Businesses:
Includes small to medium companies and organizations for wide view in new IT products and solutions.

- Virtualization and Cloud Computing:
Includes hardware and software platform.



- Services Deployment:
Includes wide ranges of services for office, datacenter, network, virtualization infrastructure, etc.


- Standard/Extended Warranty Support:

Includes standard warranty extending, plus international warranty service (IWS).

- Priority Technical Support:
For critical systems and IT risk management.

- On-Site Support Contracts:
Includes 3-Hr, one business day and next business day response time in 10-Hr per day for 6-day per week.

- Customer Service Center:
For providing services, supports and consulting for end-users & companies.

- Data Backup and Recovery:
From small to enterprise businesses and make sure your data be safe.

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